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Terms and Conditions

Accepting the rules

You accept our General Terms and Conditions when you register, and you agree to them every time you use Beep Beep Casino. If you do not agree, please leave the site. You also need to know the terms of every promotion you join.

Age and local law

By playing with us you confirm that you have reached the age of majority under the law where you live and that you understand the risks of gambling, including losing money. It is up to you to know whether online gambling is allowed in your country. Any tax on your winnings is your own responsibility.

Who cannot play

Our games are closed to citizens of Austria, Belgium, Curaçao, Cyprus, France and French territories, Hungary, Iran, Kazakhstan, Myanmar, the Netherlands and Dutch territories, North Korea, Ontario in Canada, Russia, Spain, Sweden, Ukraine, the United Kingdom and the USA with its territories. If you ignore this rule, we cannot guarantee that withdrawals or refunds will be processed.

Your account

Verification

We can check your identity at any time, whatever your status. We may ask for a copy of your passport, utility bills, a selfie with your documents or a webcam call. After a card deposit we need both sides of the card, with the first six and last four digits visible and the CVV2 code covered.

If you do not complete verification within 7 days, your account is closed until the check is finished and a monthly fee of 7 USD applies for that period. Documents must belong to you and must not be altered. False documents lead to the confiscation of the money in your account.

Deposits and withdrawals

Only use payment details in your own name. The name in your account has to match the name of the card holder, bank account or payment wallet.

Withdrawals open once your wagered deposits reach 10 USD or 10 EUR in total, or the same value in your own currency. Winnings from bonus money or from play without a deposit stay locked until then. If you withdraw before turning your deposit over three times, we may keep 20% of the amount. We can hold a withdrawal until your identity check is complete.

Bonuses and fair play

Free-spin wagering starts once all the spins are used, and for a double bonus the wagering starts after the free spins are played. Strategies that lower risk, multiple accounts, unfair play and bonus abuse can lead to the confiscation of winnings. Breaking the bonus rules can mean deactivated bonuses, cancelled winnings and a blocked account.

Cashback and tournaments

Cashback of 5% to 20% depends on your level. It arrives every day, waits 3 days for you to switch it on under Bonuses and carries a x3 wager, with withdrawals capped at five times the cashback.

In tournaments only real-money bets count, and bets in card games and roulette are left out. Prizes wait in the Bonuses section for seven days after the tournament ends.

Errors and technical problems

We are not liable for losses caused by faulty equipment, connection problems or software bugs. If you notice a software error, tell us. Exploiting an error without reporting it allows us to recover the damage from your winnings.

Refunds

A deposit that has already been used cannot be refunded. A refund request is looked at only within 24 hours of the transaction, or within 30 days if someone else or a minor used your account. Refunds require a verified identity and, on request, notarised documents. Without them within 5 days, no refund is made, the account is blocked and all funds are debited.

E-mails from us

Our e-mail newsletter is switched on when you register. You can turn off marketing messages in your account settings or by asking our support team.

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